Privacy Policy

Last Updated:

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our mobile bike repair services. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (phone number, email address, mailing address)
  • Service requests and repair history
  • Payment information (processed securely through third-party payment processors)
  • Location information when you request mobile service
  • Communications with us, including emails and phone calls

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our bike repair services
  • Process your service requests and schedule appointments
  • Communicate with you about your service requests and our services
  • Send you service-related updates and information
  • Respond to your questions and provide customer support
  • Process payments and prevent fraud
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business (e.g., payment processors)
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings. For more information, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: help@klozarinwhral.world
  • Phone: +1 (647) 372-2361
  • Address: 821 Eglinton Ave W, Toronto, ON M5N 1E1, Canada